The two companies have had a close working relationship since 2005 and following a global tendering process a new five-year, €100m deal, Capgemini will deliver Unilever’s Southern Hemisphere Record to Report operations, global intercompany processes, as well as managing Access Control and Reporting & Monitoring globally.
Commenting on the new deal Hubert Giraud, CEO for Global Business Process Outsourcing at Capgemini said: “This major contract is a result of two very focused companies demonstrating their ongoing commitment to one another. Capgemini’s ongoing innovation continues to drive value for Unilever.
“This win is testament to the team’s commitment and our ability to create a winning solution based on process harmonisation and above all, a strong strategic partnership. Unilever is clearly a significant customer for us and it’s fantastic to see that view reciprocated. We look forward to continuing our long and successful relationship with Unilever.”
Christian Kaufmann, Unilever vice president finance services added, “If we are to achieve the continuous improvement we need to help the business remain competitive and to reach our goal of doubling the size of our business while halving our environmental impact, we need leading-edge financial services. We carried out a competitive tendering process to achieve a ‘best-in-class’ solution and now look forward to working with Capgemini as a strategic partner.”
The new contract will commence in January 2013, with services being delivered from Chile, Brazil, Guatemala, India, Singapore and China.